Talk to the team behind your decentralized DNS infrastructure
From integration walkthroughs to incident response, our support crew keeps your domains online and your stakeholders informed.
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Whether you're deploying your first CN-ready resolver or scaling to millions of queries, our global team is available across multiple touchpoints.
support@dns-platform.com
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Escalations and enterprise incidents
GitHub
github.com/dns-platform
Browse issues, raise PRs, and track releases
Looking for documentation?
Browse SDK references, resolver deployment guides, and troubleshooting checklists curated for CN projects.
We treat your DNS like core network infrastructure—because it is
Proactive monitoring, runbook-driven responses, and a human on-call rotation mean you're never left waiting when every millisecond matters.
24/7 coverage
Follow-the-sun support desks across three regions.
Incident playbooks
Battle-tested runbooks for DNS, blockchain, and resolver layers.
Dedicated success manager
Enterprise plans include quarterly architecture reviews.